Following the PSN outage, the PlayStation Stars loyalty program on PS5 and PS4 is still working so badly that it is no longer usable for some players.
The more days that pass, the more complicated and even out of control the management of PlayStation Stars seems to be. Although the program has been out for about a month, users are still reporting problems, and not the most minor ones. Apparently it is once again impossible to carry out the most important actions. If you don’t have access to current campaigns, that’s “normal”, there are still major problems after the global PSN outage.
PlayStation Stars program partially out of operation
PlayStation Stars, a loyalty program for PS5 and PS4 that lets you get digital collectibles or even full games, has announced some annoying changes. From October 24th, points earned through campaigns will automatically expire after 12 months. However, if you won them before this date, they will remain valid for 24 months. However, this poses a problem in that it will no longer be possible to keep them for as long as before, putting those who play less frequently or buy games less regularly at a disadvantage.
From March 1, 2025, PlayStation Stars will do the same “Review the definition of eligible purchases to exclude any subscription payments made on PlayStation Store.”. So bye points for subscribing or renewing PS Plus. What’s currently annoying players is the stability of the PS Stars program. In the PlayStation Stars subreddit, subtopics are piling up to warn of new disruptions. In fact, for many people, Campaigns no longer work
All PlayStation Stars campaigns appear to be affected by these new issues, including the promotion related to EA FC 25, which has just been released. If you believe other feedback, points cannot be redeemed either. In short: problems that are reminiscent of the long outage this summer. Are you also facing the same problems?
Source: Reddit.