Vodafone outage: users report total landline-based service failure

Vodafone night disturbance

May 5, 2020, 2:21 am Reading time: 1 minute

We don't know what it is tonight. However, given the large number of late-night reports, it is certain that Vodafone has a major malfunction. It is said that especially DSL and fixed telephone connections are affected.

On the evening of Monday, May 5, 2020, the Netzwelt fault detector issued an alarm. The reason is a major failure of the Vodafone network.

Only a few days ago, in the face of major damage, Vodafone had to comment. Up to 500,000 customers in the previous Unitymedia distribution area were affected by server problems in the backbone network.

Of course, we will not find the cause of the interruption before sunrise, but according to the nationwide fault map, the cross-section of the current Twitter message indicates that the landline-based service will completely fail, with emphasis on southern and western Germany.

Vodafone was also active there very late, but only on behalf of chatbots. Maybe it helps:

If not, you should still read our general problem-solving procedures to understand failures and connection problems. After the problem is corrected or new knowledge is acquired, we will report it immediately.

Affected cities and regions

• Munich
• Berlin
• Frankfurt am Main
• Hamburger

The most common diseases

• DSL connection [56.48%]
• TV connection [13.70%]
• Login [2.06%]
• Mobile Internet [8.85%]
• Mobile communication [4.85%]
• Telephone [12.12%]
• Website [1.94%]

The fault detector of netzwelt.de

We will continuously evaluate the availability of Vodafone servers and services and show you any problems or malfunctions. Here, you will find the current fault status of Vodafone, the support address and the manufacturer's news about this issue. There, you can also see if the outage is a local or national issue.

You can always see the current faults and problems in our fault detector. Here, we list the most important internet providers, network providers, online games and streaming services. You can also use our speed test to test your own line for problems.