WhatsApp is apparently struggling with a disruption. Users report this to us on our fault reporter. Everything you need to know about the current situation.
The popular messaging service WhatsApp is affected by a disruption. Users report this to us on our WhatsApp fault detector. Accordingly, sending and receiving messages is currently not possible everywhere without problems.
We receive reports from all over Germany. However, the metropolitan areas of Berlin, Frankfurt am Main and Hamburg are particularly hard hit. But we also receive a lot of information from the Ruhr area and North Rhine-Westphalia.
It is not yet known what causes the problem. In the editorial team, we were unable to understand the problem on either Android or iOS. However, it’s possible we were just lucky. We’ll keep you updated here as soon as we find out anything new.
Instagram also appears to be affected by the disruption, which suggests that the error is somewhere in the Meta Group’s server infrastructure.
By the way: If the problem is limited to Android and iOS and you urgently need to access your messages, using WhatsApp Web can help. If you want to get away from Meta’s messenger service completely, you will find advice in our large comparison of current short message services.
Current disruption map from WhatsApp
This outage map was last updated on April 3, 2024 at 8:49 p.m. You can find a more current version in our fault reporter for WhatsApp. We will also try to help you – as far as possible – to resolve the problem.
Cities and regions affected
- Berlin
- München
- Hamburg
- Frankfurt am Main
Most common disorders
- Other problems (2.70%)
- Problems receiving messages (27.77%)
- Problems with backup (0.89%)
- Login (1,31%)
- App (4,39%)
- Problems with voice messages (1.96%)
- Problems on Android (1.71%)
- Problems on iOS (3.65%)
- Problems sending messages (31.52%)
- Probleme Web-Version (0,70%)
- Problems playing videos (0.64%)
- Connection problems (22.78%)
Report fault
Fault detector from igamesnews.de
We continuously measure the availability of WhatsApp servers and services and show you any problems or disruptions. Here you can find the current problem status for WhatsApp, support addresses and reports from the manufacturer about this problem. There you can also see whether the disruption is a local or national problem.
You can always see current disruptions and problems in our fault reporter. There we list the most important internet providers, network providers, online games and streaming services for you. You can also use our speed test to check whether there is a problem with your own line.
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