Blizzard Apologises To Overwatch 2 Players For Launch Issues

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Blizzard Apologises To Overwatch 2 Players For Launch Issues

apologises, Blizzard, issues, launch, Nintendo Switch, Overwatch, players, Switch eShop

Overwatch 2
Image: Blizzard

Overwatch 2 was released on Switch and multiple other platforms just over a week ago, and it’s safe to say the launch has been a bit of a nightmare for Blizzard and the game’s community. The servers were apparently hit by “mass DDoS attacks” and there were lengthy queue times and connection issues.

Blizzard has been working around the clock to improve the situation and has now issued an official apology to players who experienced “any issues” around the time of the game’s launch. Here’s part of what the company had to say in its latest blog update, as highlighted by company president Mike Ybarra on social media:

“Launching Overwatch 2 as a live service comes with amazing opportunities and challenges, both anticipated and unexpected. We’ve largely stabilized the game overall, and we’ve made a lot of progress in fixing or improving issues some of you are facing. We’re committed to consistently investigating issues as they arise, working quickly towards fixes, and being transparent with our community on the status of Overwatch 2.

“The team continues to work to deploy further stability updates, with another patch planned for later this week, and we are monitoring the game closely for emergent issues and bugs. We’ve been keeping you all up to date on the forums with separate posts, but moving forward, our known issues will be tracked here. We apologize for any issues players experienced around the game’s launch.”

To make up for this “lost time”, Blizzard will run several double match XP weekends in the near future and will also be giving away a “Cursed Captain Reaper Legendary skin” along with a health pack weapon charm. These items will be up for grabs from October 25th through to the end of Season One.

Blizzard says it will “continue to listen” to its community, as Overwatch 2’s live service model apparently allows it to “make changes at a faster pace” than previously. It follows Blizzard announcing it would be removing the mobile phone number requirement for existing Overwatch players and Battle.Net users.

How has your experience been with Overwatch 2’s launch? Leave a comment down below.

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