It’s the release day of Paper Mario: The Thousand-Year Door, an exciting time for fans of the beloved RPG and newcomers alike. However, the launch was marred by controversy in the United States. Both Amazon and Walmart canceled pre-orders for the game, and Walmart did so just last week without any explanation. Despite this, it appears that Walmart sent out pre-orders anyway.
According to Nintendodeal, the customer received tracking information for their copy of Paper Mario from Walmart, despite being notified that their pre-order had been cancelled. Many others have shared similar experiences, with some now expecting to receive two copies of the game by the end of the day. It remains unclear whether Walmart has issued refunds for these canceled orders. Customers affected by the cancellation were to receive a $25 voucher from Walmart as compensation for the inconvenience. The only reason given for the cancellations was that it was ordered by Nintendo, with the guarantee that the game would still be available at Walmart stores on release day. The reason for the pre-orders being shipped remains a mystery – it’s unknown if Nintendo reversed its decision, some cancellations weren’t processed, or Walmart decided to ship them anyway.
Paper Mario: The Thousand-Year Door, originally released on the GameCube, has been remastered, offering fans the chance to relive the classic adventure. Despite the confusion, those looking to secure a copy can still purchase the game from Best Buy and GameStop. Paper Mario isn’t the only Nintendo Switch game facing pre-order cancellations. Endless Ocean: Luminous and Luigi’s Mansion 2 HD pre-orders on Amazon also faced issues. The prevailing theory suggests that Nintendo could be encouraging in-store purchases, which is in line with Amazon’s recent suspension of gift card sales.
