After many months of waiting, Apple launched the Vision Pro on February 2, mixed reality glasses whose basic model starts at $3,499 and is only available in the United States. The enthusiasm of many users during the first day around the Apple Store They wanted it to be a success. in sales, even though it was one of Apple’s most expensive products, not counting the Mac line.
But in the end, it wasn’t like that. As the 14 days that Apple legally offers to return its products were about to expire, many users went to Apple stores across the United States to return them
No more problems for the Vision Pro
Furthermore, at the expense of Apple, this is a product that is very limited, especially in the field of video games, therefore, like all of them, the number of games is very limited, especially if they have Triple A titles. Furthermore, They can only be connected to a Macso there is no way to use them on a PC with another video game.
To the massive feedback from users unhappy with the product, we must add a new problem, a problem linked to the quality of the materials. According to various users on Reddit, the front glass of the Vision Pro is breakingwithout the device falling at any time and even if it is correctly stored in the case or charged on a suitable surface.
One of the users says that the night before, he cleaned the outer glass surface of the Vision Pro and stored it properly. The next morning, the front showed a crack, without having received any blow or fall. Another user claims that he charged the Vision Pro’s battery and when using it, a crack appeared on the front, in an area very close to that of the other user.
None of the users who presented their case on Reddit claim to have contracted warranty service. Apple care for the Vision Pro, insurance costs $500. Replacing the front glass, if Apple Care has been contracted, costs $300, while if not, the repair reaches $800.
Materials that don’t match what Apple says
The front of the glasses, according to Apple, is made of laminated glass but, if we pay attention to the resistance tests carried out by the YouTuber JerryRigEverything, it is not glass but plastic. After performing a drop test, the glass remains completely intact. Jerry did the stress test using the Mohs scale.
This only lasted up to hardness level 3. Taking into account that plastic reaches the same hardness level, this suggests that Apple was not clear in the type of materials used to make the Vision Pro.
What is clear is that there is a problem with quality control of the facilities where the Vision Pro is manufactured, a problem to which it must be added that it is not really glass as Apple claims, but simply plastic, of good quality, but plastic nonetheless.
