For the past few weeks, it has been reported that several NVIDIA GPUs, in particular the RTX 3090 and in particular those from EVGA, are crashing when playing the new Amazon game, New World, which is currently in BETA version. As more details of this controversy have come to light, several industry professionals have set to work in an attempt to isolate the problem, all resulting in a design flaw in the EVGA RTX 3090 FTW3.
Not only does the EVGA RTX 3090 cause problems with New World
From what industry sources report, EVGA RTX 3090 FTW3 design issues They’ve come a long way, and a fix NVIDIA made a long time ago has already fixed the issue, but it looks like EVGA didn’t bother to implement it because they were confident that it would work. their heat sink. So the EVGA RTX 3090 FTW3 has a faulty fan controller design, and while people are playing New World heat up the GPU a bit, the graphics temperature security system kicks in causing it to crash. .
The gist of all of this is that New World is quite a graphically demanding game, but that is not because it has impressive graphics but because it requires the GPU to perform intensive calculations due to a very poor optimization. Either way, during the investigation process, experts realized that this issue is affecting not only the RTX 3090, but all modern graphics ranging from Radeon RX 6800 and RX 6900 XT from AMD up to GeForce RTX 3080 Ti from NVIDIA… Just as EVGA’s RTX 3090s are the ones that have the design flaw, so are the ones that fail.
EVGA gives the solution via the firmware
EVGA is a manufacturer that has always been known for good after-sales service, and quickly began to allow the creation of standard and advanced RMAs to alleviate issues that arise during gaming due to this design flaw. Of course, it was discovered that when you open an advanced RMA for the brand’s RTX 3090 (through which EVGA sends you the graphic in advance, but requires a deposit as insurance to ensure that you return the defective later on. ), EVGA does not have to deposit the $ 920 that the GPU costs but almost $ 1,800, a price similar to what these GPUs are sold on the second-hand market.
EVGA hasn’t commented on this, but it’s not hard to guess that it’s to prevent speculators from trying to take advantage of EVGA’s warranty system to get new RTX 3090s and sell them for more. late. Remember that once EVGA receives the faulty graphic, it returns the deposit.
In any case, the Prime Minister of the EVGA, Jacob Freeman, assured that there would be a Firmware update for the EVGA RTX 3090 which will solve the problem. Keep in mind that EVGA has never claimed responsibility for the issue despite clearly showing that its graphics have design issues, while Amazon has issued a statement denying that the game has anything to do with it. do with that. The ball goes from one court to another and no one takes responsibility for it, but at least EVGA accepts the guarantees.
Update: Will soon have new firmware for the cards to improve this. This can happen if there is noise in the i2c bus from which RPM is read. Precision already filters out erroneous readings, but not other applications. This is strictly an RPM reporting issue. https://t.co/xnMpWq86NX
– Jacob Freeman (@EVGA_JacobF) August 6, 2021
Freeman later explained that the fault is in the noise of the I2C bus, where the fan speed data is read. He went on to state that any user using EVGA Precision software will still be covered by the brand’s warranty policy, and even he has trouble reading the bus speed anyway.
