But first, Intel did its best to divest itself of any responsibility by blaming motherboard manufacturers and the power profiles they used by default. In a desperate effort to solve the problem, he designed a energy plan which, in theory, fixed the problem but was still present until a few months ago.
Last July, Intel finally found the source of the problem, a problem that was in a voltage too high driven by a faulty CPU algorithm in which the cores cannot cope with the established voltage, so, over time, they end up irreparably damaged.
Since Intel finally identified the source of the problem, it has released three patches. microcode in July to adjust the eTVB algorithm, in August to reduce unnecessary higher voltage demands, and in September to avoid excessive voltage demand during light process loads.
Intel found the problem too late
The instability issue that plagued the 13th and 14th generations of Intel Core processors lasted much longer than Intel and users would have liked, which is why many of them stopped working before Intel does not offer a solution to the problem.
The damaged processors could no longer be recovered, so the blue company extended the warranty period. warranty up to 5 years so that dissatisfied users have no problem requesting a refund and, in doing so, avoid facing a class action lawsuit.
However, it was too late. A New Yorker filed a lawsuit against Intel, accusing it of selling faulty processors of the 13th and 14th generations of processors. This is an open trial that any other user in the United States can join.
The plaintiff claims that Intel must have known that these processors had a problem when the 13th generation was released between late 2022 and early 2023. The user who filed the complaint purchased the Intel Core i7-13700K in January 2023, that is to say recently arrived on the market. From the start, it suffered from black screens, reboots and unexpected crashes.
This requires financial compensation from Intel and affects all 13th and 14th generation processors, although not all were actually affected. We do not know how successful this lawsuit may be, because, as we commented above, Intel has extended the warranty period so that any affected user can request a replacement or the money is refunded.
The new generation of processors Intel Core Ultra 200 for desktop computers available on the market since the end of October, leaves a very bad taste in the mouth in terms of performance, but not in terms of consumption, which seems to have become Intel’s main priority. During its presentation, Intel assured that the architecture had been modified, so that the performance problem that affected both generations of desktop processors should not be repeated.
