One of the biggest problems that we can face as users is the mismanagement of data by companies, since some companies do not guarantee adequate data treatment, causing information leaks that many can find themselves facing from their customers. In this case, there has been a filtration of information by the company itself, and in the case of Zotac There was no need for an external agent to publish the databases data of its clients.
We can often see how the largest companies suffer cyberattacks aimed at obtaining the databases of the customers of this company, and the personal data of each of the customers of practically any company is sold at a high price. But this time, not only is there no money at stake, but the one who published the database on the Internet is not a cybercriminal, since it was the company itself that downloaded all the documents related to the RMA databases.
Zotac in trouble, they leaked their customer database
Gaining customer trust is something that many companies aspire to, and it is not an easy task, because it often depends not only on the products you offer, but also on their reliability as well as other factors. key, such as the handling of your data. A widespread error in the latter case can take the company from a good reputation to a completely negative one, and in the case of Zotac, the problem is extremely significant, directly affecting the reliability of the company.
And this company made a mistake that should never happen, since it completely filtered the databases it has to make returns or RMAs of its products, including absolutely all customer data. This implies that not only the number of the package sent was disclosed, but also the names, addresses and other data included when sending a package, and worse, that they are fully accessible through a simple Google search.
Although the company is already working to solve this big mistake in which it uploaded customer databases directly to Google’s web servers, making them completely public, there is still a lot of work to do. At the moment they have managed to restrict access to them through searches in this browser, but this does not mean that they could be consulted before without any problem, as well as the fact that in the search results we can still find some data such as the names and addresses where some of the people who have purchased a Zotac product live.
