The BSOD on Windows 10, unlike previous versions, they usually provide enough information about a specific error that you encounter on the PC, an indicator that will give you an idea of the source of the problem. However, when the green screen is just tell SYSTEM_SERVICE_EXCEPTION You should know that in many cases the problem is caused by software, so let's look at what we can do about it.
Hardware problems that cause BSOD
Let's take a look at the most common blue image that causes problems with hardware and how to fix it.
Restore the BIOS in factory settings
It is very common to get blue icons when you are overloading on a PC, because one of the reasons they come out is due to a breakdown or a calculation error in the processor or RAM. If you weren't serious and were trying to start suffering from BSOD, it's pretty clear that there is a problem then you should go to the PC BIOS and touch the OC level you made, or restore the BIOS factory settings.
In fact, restoring the BIOS to factory settings is one of the first things you should do if you meet BSOD, even if you have not exceeded it. There may be some changes to your hardware (remember that Windows always updates drivers without letting you know), so unless you have something specific to your computer's BIOS you don't want to lose, restoring it to factory settings is something you can help.
Processor and RAM also create BSOD
It's done more often than you think CPU or RAM is causing this kind of problem. Sometimes it is possible to accidentally hit the PC's case and something goes off, or too much dust has settled in and it causes the shorter somewhere.
It's easy to set up and remove RAM memory, so it's one of the first things you should try: disconnect the PC from the current power supply, release RAM modules (take the time to clean yourself from the dust), wait 20 to 30 seconds and connect it. You'd be surprised how many times you do this to fix the problem.
If this doesn't work, it's okay to do the same with the processor, although obviously this will be required remove the heatsink, about what you can take advantage of and change the thermal paste because you separate it.
Try starting without graphics cards
If you have a dedicated graphics card and your processor has embedded graphics, and it's not a bad idea to delete the graphics and try combining them with the compiler to see if it's a GPU that is causing problems. Like RAM, it's very easy to split graphics so it's something that will only take you a few minutes.
If your processor doesn't have embedded graphics, you can try booting the PC with another GPU (from another PC or friend), but if this doesn't happen, at least delete the image, clean it out, and re-install it. -PCIe on motherboard if possible.)
Software problems causing BSOD
Now let's look at what you can do if blue screenshots are caused by software problems; As we have shown before, the frequency is preceded by BSOD which provides a SYSTEM_SERVICE_EXCEPTION error followed by a system file with a .sys or .dll extension.
Updating Windows can protect BSODs
One of the first things to do when facing BSOD when booting your PC is to update Windows. Microsoft Auto Update contains driver updates, which can sometimes help you solve your problem.
To check for updates, go to Settings -> Update and Security -> Windows Update.
Update system drivers
Windows updates keep most of the program drivers up-to-date, and using this process means they are less likely to run out of types. However, this does not mean that others are ignored, or that Windows does not have the correct version of drivers.
To check for the latest updates you can go to Settings -> Update and Security -> Windows Update and click on "View Update History", where you can view entries. In any case, you can check if you have a problem driving from Device Manager (Access right click Start -> Device Manager). If any part comes with the yellow awareness icon, then there is a problem.
If this is your case, right-click on the device with the alert icon and select "Update driver" for the system to find and install the appropriate driver for it.
Check the disk status
There are times when BSOD is triggered by the endpoint tool, so it's also a good idea to check it out. To do this, right-click on Start and select "Command Prompt (Administrator)". On the screen that opens, type the following and press ENTER:
chkdsk.exe / f / r
If you do, a message will pop up saying that Chkdsk cannot be killed because the disk is used (it's normal when the computer is on board), and that if we want it to run the next time the computer is restarted. Press the Y key on the keyboard and enter to accept.
After doing so it is necessary to restart the PC. Next time the program starts, it will scan the disk and solve any problems it encounters. It's a process that can take a long time depending on the capacity and speed of the disk, so don't give up.
Run Check System File
This is one of the tools included in Windows 10 that can help us solve this kind of problem. Its job is to find and fix corrupt system files, similar to what Chriskk does but instead of testing the hard drive completely, focusing on Windows system files.
To do this, restart Command Prompt as Administrator as in the previous step, and run the following commands:
DisM / online / clean-up / image / restore life
This command is to make sure we have SFC in the system and that everything is correct. It is a process that can take up to 15 minutes, so be patient. When you're done, use another command.
sfc / scanner
This process takes a little time but also takes time, so be patient too. When done, restart the PC and check that the problems have been resolved.
System restoration
Finally, as a last resort we can restore the system. This is especially needed if Windows updates are the cause of the problems, something that sometimes happens since Windows installs local drivers that in very few cases can cause problems for drivers. If this is your story, you should try it.
To do this, click the Start button and type "Reset this computer". A wizard will appear that will provide us to restore the system from different points, so you'll need to make a memory to know if the PC wasn't giving you problems and bring it back to that point.
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