Where to Unlock All Custom Deliveries in FFXIV

If you want to level up your craftsmen and collectors in Final Fantasy 14weekly custom made to eager customers is a great way to accumulate both EXP and Scrips (the crafting/gathering currency).

Below we explain how customized deliveries work in FFXIV and how to unlock them all.


Custom Deliveries in FFXIV, Explained

Custom Deliveries are weekly quests that you can complete to earn lots of crafting and gathering EXP and you writeYou will also receive satisfaction for each character you make deliveries for, and their happiness level increases, allowing you to learn more about the character. You can only make a total of 12 custom deliveries per week, and six per specific NPC. Deliveries reset every Tuesday morning.

Each week, customers will ask for a list of items that you can either craft or collect. You can find out what items they want without talking to them by opening the Tasks menu, selecting Timers, and then selecting Special Deliveries. (You won’t see the customers unless you’ve unlocked them, though.)

The in-game custom delivery menu shows what Ameliance wants in FFXIV this week

Image: Square Enix via Polygon

You can buy all the materials needed to craft from nearby merchants. For example, you can buy the materials for Zhloe and Adkiragh from the Scrap Salvager in Idyllshire and the materials for Kurenai from the Blue Merchant across the street in Tamamizu.

For gathering, you can check where the gathering nodes are by opening the custom delivery menu for that client, selecting the fish or collectible, and selecting “View Location” or “Search for Item by Gathering Method” respectively.

The higher Collectability The more skills or collected items you bring in, the more experience and Scrips you will receive in return. Scrips can be used to purchase important crafting materials, materia, decor, and other useful loot from Scrip Exchange NPCs. In particular, Scrips can be used to obtain some of the materials you need for your Heavensward Anima relic weapon.

Once you’ve maxed out customer satisfaction, you can add glamour to them and dress them in any outfit you want. You can do this for all customers except M’naago and Ehll Tou.


Rewards from customized deliveries

While EXP and scripts are already a generous reward, some of the custom deliveries offer special rewards that are worth grabbing:

To receive the above rewards, you must reach maximum satisfaction with these customers and then complete a quest (provided by the customer).

You will also receive two titles from each customer after you have reached maximum satisfaction with them and delivered them 150 collectibles.


Where to Unlock All Custom Deliveries in FFXIV

Before you can unlock custom deliveries, you must unlock Collectiblesif you haven’t already. You can do this by completing the quest “Unfathomable Tastes” from Morgayne in the Foundation (Ishgard). You also need to be at least level 50 in a crafting or gathering job to unlock collectibles, but the first custom delivery client is available at level 55.

You will also need to complete these short conversation quests to unlock Scrip Exchanges and Traders for each expansion:

  • Heavensward: “Go West, Craftsman” from Lydirlona in Mor Dhona
  • Stormblood: “Reach long and in peace” by Galiena in Rhalgr’s Reach
  • Shadowbringer: “The boutique always wins” by Mowen in Eulmore
  • Endwalker: “Expanding House of Splendors” by Ofpilona in Radz-at-Han

For two of the clients you have to unlock the Firmament, the hub for Ishgard Restoration. You can do this by completing the To the Firmament quest via the recruitment notice flyer near the Ishgard Aetheryte. You’ll need to complete most of this questline to unlock Ehll Tou, and you actually need it in its entirety to unlock Charlemend, so you might as well do it all (unless you hate Charlemend for some reason).

a blue quest marker on a “recruitment notice” NPC flyer on a wall in FFXIV

Image: Square Enix via Polygon

As usual, these quests (and the ones to unlock the actual deliveries) are marked with a blue quest marker with a plus sign, so you should be able to find them by just opening your map and looking for that icon.

Below you can see where you can unlock all custom deliveries in FFXIV.

FFXIV: Custom Delivery Quests and Requirements

NPC Name NPC Location level Unlock Quest Quest NPC Quest Location Other requirements
NPC Name NPC Location level Unlock Quest Quest NPC Quest Location Other requirements
Zhloe Aliapoh Idyllshire 55 Arms wide open Gamelon Idyllshire (5.7, 6.9) Requires the Heavensward expansion
I go Rhalgr’s Reach 60 No one forgotten, no one abandoned Galien Rhalgr’s range (9.8, 12.5) Requires Stormblood expansion, “Return of the Bull” MSQ completed
Kurenai The Ruby Sea 62 The algae are always greener Kojin Mercenary Kugane (10.1, 9.9) Requires the Stormblood expansion, M’naago’s Deliveries unlocked, and the Palace of Lost Souls side questline completed
Adkiragh Idyllshire 66 Between tree and bark Gamelon Idyllshire (5.7, 6.9) Requires Stormblood expansion, Zhloe’s Deliveries unlocked, Stormblood MSQ completed, Purbol Rain side quest completed
Kai Shirr Eulmore 70 Oh, turn into a beehive Kai Shirr Eulmore (11.7, 11.7) Requires the expansion “Shadowbringers”, “Moving Forward” MSQ completed
Hello there The firmament 70 O craftsman, my craftsman Hello there The firmament (13.5, 11.2) Requires the Stormblood expansion, the firmament is unlocked via the “Towards the firmament” side quest, the rebuilding of Ishgard side questline is completed until at least Ehll Tou appears, Ehll Tou’s “If Songs Had Wings” side quest is completed
Charlemagne The firmament 70 You can count on France The firmament (11, 14.5) Requires the Stormblood expansion, completing the Restoration of Ishgard side questline, and completing “The Brume Lifts” side quest from Charlemend.
Ameliance Old Sharlayan 80 Of mothers and merchants Well-dressed companion Old Sharlayan (12.6, 9.7) Requires the Endwalker expansion, “Endwalker” MSQ completed
Other Multi-Meg 80 That’s so Andean Supplicant Sheep The Crystallium (9.3, 11.3) Requires the Endwalker expansion, “Endwalker” MSQ completed
Margaret Labryinthos 80 A personal request Theopauldin Old Sharlayan (13.8, 15) Requires Endwalker expansion and completion of Going Haam MSQ.

If you are just entering the vast world of Final Fantasy 14we have tons of guides to help you out. We have a beginner’s guide to help you get started, as well as guides detailing when to get your mount and which Grand Company to join.

If you are just starting out but feel overwhelmed, we have guides to help you choose a job and a guide explaining how long it can take to catch up on current content in FFXIV.

We also have guides on side content like Deep Sea Fishing, Relic Weapons, and Island Sanctuary for those who want to take a break from all that.

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