Nintendo Switch: Common Problems and Their Solutions at a Glance

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Nintendo Switch: Common Problems and Their Solutions at a Glance

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PROBLEM SOLVING

Are you having problems with your Nintendo Switch? Maybe the Joy-Con or your headphones are not working properly. Then try these solutions.

We'll give you solutions to problems with Nintendo Switch.

We’ll give you solutions to problems with Nintendo Switch. (Source: igamesnews)

The Nintendo Switch console from the Japanese publisher Nintendo is a hybrid concept of a handheld and home console. You can use it to play on TV, in table mode or on the go on the train or in the park.

If you have bought a switch, unfortunately, as with many other devices, there can be problems every now and then. Maybe the console won’t turn on or the Joy-Con controllers won’t connect.

Cannot connect bluetooth headphones

You cannot connect your bluetooth headphones.

Nintendo advises that you cannot use headphones via Bluetooth if more than two wireless controllers are connected at the same time. In addition, the console must not be in local multiplayer with multiple devices.

Also tries to restart the console and check that all devices have enough battery and that the headphones and the switch are close enough to each other.

WiFi does not connect

You cannot access the Internet with Nintendo Switch, the WiFi connection cannot be established.

First check whether your router is currently working properly. Does the internet work with all other devices as well? Have you tried several times to connect your switch to the WiFi even after restarting?

If your attempts are unsuccessful by then, a change of the frequency band or a change of the WLAN channel might be the solution. That is said to have helped a visitor to the game portal gamefaqs.com. We’ll tell you how to change a WiFi channel and fix WiFi interference.

Joy-Con is not responding properly

You notice that a Joy-Con is not responding properly.

First of all, it should be mentioned that you cannot connect the Joy-Con to a Switch Lite and you should check whether the controller has enough battery. If you have a normal switch, try the following according to Nintendo: Check whether the Joy-Con are recognized under the item “Controller” in the menu. Updates the console and the Joy-Con with the latest updates and if this doesn’t help either, then recalibrate the analog sticks.

If that also fails, then a repair is probably required.

Shut down the console

The Nintendo Switch cannot be switched off. It only switches to standby mode.

Nintendo Switch Online does not work

You may not be able to play online or access the eShop at the moment.

Image is black / freezes

You want to play on Nintendo Switch, but the console crashes. A black image appears or the image simply freezes and the console does not respond to the inputs on the controller.

Hold down the power button for about 10 to 15 seconds. This will force you to turn off the console. After that everything could work again.

The screen brightness changes suddenly

Are you confused because the brightness of the screen suddenly changes?

The screen brightness depends on the surrounding light conditions and is automatically adjusted by the brightness sensor. You can hold down the home button for a second and adjust this automatic function in the quick settings, writes Nintendo on its own website. Otherwise, be careful not to cover the brightness sensor – for example with a finger.

Game is not recognized

You put a game on Nintendo Switch, but it doesn’t start. A message appears on the home screen that no game is detected.

Turns off the console. Take out the game and check that it is properly in the slot. Insert the game again, close the cover and turn on the console again. In the editorial office, we were able to solve the problem in this way.

Bluetooth sound is too soft or too loud

You have headphones connected via Bluetooth, the sound is too soft or too loud.

In this case, it is best to set the volume using the respective buttons on the console. Alternatively, you can still try to adjust the volume in the sound settings of the switch.

No picture in TV mode

You have plugged the switch into the docking station, but no picture appears.

This can have very simple causes. Did you plug the Nintendo Switch into the docking station the right way round? Is the HDMI cable properly connected between the docking station and the television? Checks connections and cables. Also check to see if the power supply is an original Nintendo copy.

The charging station flashes green

Your docking station lights up green and the TV is not receiving a signal from the console.

Take the switch out of the dock and check whether there are any current updates that you can install. Otherwise you free the console of all cables, wait about 30 seconds, reconnect everything and try again. It still doesn’t work. Take the switch and connect the power supply directly to the console. If it charges normally, your docking station may be damaged. Maybe you can borrow a dock from a friend and give them a try.

Data is shared with Google Analytics

The function for sharing data with Google Analytics is active and you want to undo this.

Activate and use the browser

Do you want to use Netflix, YouTube, Google and Co on the Nintendo Switch? Officially, this is not possible. But Nintendo has hidden a browser on the console that can be activated with a trick.

Left Joy-Con is not working properly

If the console is in the docking station and you play with the Joy-Con individually or on the bracket, there could be problems with the recognition of the left analog stick.

First tries to remove objects off the line between the controller and the console. If this doesn’t help, you can contact Nintendo customer service. According to Nintendo, a few Joy-Con have a production defect that the manufacturer can repair.

The console operates on its own

The switch runs on its own or does not work properly.

Maybe the console is receiving signals from another controller. As a test, switch off the synchronization of controllers and only synchronize the pads that you want to use. Alternatively, you can recalibrate the control sticks and / or the motion control in the settings. You will also find a function in the settings with which you can check the controller buttons. Maybe you can solve your problem with one of these steps.

Blue screen, orange screen, flickering picture

Some consoles are affected by screen problems. The game magazine VG24 / 7 names “Blue Screens” and “Orange Screens”. Flickering screens were also seen.

In these cases there does not seem to be a simple solution. Please contact your dealer / Nintendo and ask for a replacement device.

Bracket does not charge the controllers

You place the Joy-Con on the holder, but the controllers are not charged.

The bracket supplied does not charge the Switch’s Joy-Con. There are charging stations for the controllers at online retailers such as Amazon, which you can buy separately.

Battery does not charge

Your console battery is just not charging.

Is the cable properly seated in the connector? Better check that again. Tried to charge Nintendo Switch just below the screen too. If the docking station doesn’t work either, try another power supply. You could also try a power bank with a USB-C cable. This can also be used to charge the console. It works in the editorial office.

Also note Nintendo’s instructions for correctly cleaning the Joy-Con to avoid damage.

Contact Nintendo’s customer service

If you still have problems, you can of course Contact Nintendo Customer Service. There you can also go to the repair service, should this be necessary.

Also have a look at our comparison of the normal Switch (OLED) with the Switch Lite. There you can also see the technical data and the battery life compared.

The best Nintendo Switch games: highlights and new releases

NETZWELT may receive a commission from the dealer for links on this page. More info.

It will be a while before a successor console appears. After all, there are already rumors about a Nintendo Switch 2.

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