Whether you were going to open WhatsApp and a message appears informing you that your account has been suspended It turns out to be anything but pleasant. Even more so if you don’t remember having made any strange use of the application.
Now, while it could be an error, it usually has a reasonable explanation. In this post we will see what are the main reasons why this happens and how to fix it If that is the case. Even if it was an error on the part of the platform.
Top Causes Why WhatsApp May Suspend You
According to what WhatsApp itself states on its website, there is really only one reason why your account may be suspended: violate the rules of the platform set out in the terms of use. However, by specifying a little and based on our experience, we can make a list with the specific conditions which are generally violated and for which an account is blocked.
Use WhatsApp add-ons
Although it no longer seems to be in full swing today, a few years ago it was common to find Modded versions of WhatsApp which have implemented additional features compared to the normal version. See as a clear example WhatsApp Plus and its multiple interface customization options.
However, we have already seen that these types of WhatsApp MODs are dangerous as they are usually filled with malware. Apart, of course, the platform does not allow the use of this type of tool And if they detect its use, they have the power to block the account and prevent its use in the original application and in the modified versions.
Disseminate illegal content
A while ago, we were able to deny WhatsApp censorship knowing that its end-to-end encryption prevents them from reading conversations. However, If someone reports a chat as abusive, WhatsApp can read it and take action.
Thus, if you have sent illegal content containing violence, child pornography, harassment or other sensitive content and WhatsApp prohibits, they could close your account.
Identity theft
Fraud attempts are the order of the day and impersonate whether it is a company or an individual, and although the purposes are not obscure, the platform has the power to delete the account if someone reports that you are using a fake identity
Sending mass messages (spam)
Here, it happens a bit like in the previous case. Spam is seen as a problem And while WhatsApp places limits on bulk message forwarding, there are always ways around it. If you do, you risk having the platform block your account.
Use WhatsApp Business without being a business
The version for companies was born in 2018 under the name of WhatsApp Business and although we can find some advantages over the application for individuals, its use is reserved for professional environments. Either a company or an independent professional.
Therefore, if this application is used for private purposes and WhatsApp detects it, here we find a reason why an account can be banned and left inactive in both modalities.
What to do to claim it if it is an error
They generally concern blocks for temporary use. Although the time is not specified, there is still a way to fix it. Or at least try. And it is that the company itself offers the possibility of contacting them to request that the account be unlocked.
For this they are contributed several means of contact which we provide below:
- by email by writing to [email protected].
- Via a form that they provide on their website.
- From the app itself using the “Support” button which should appear even when the phone number is blocked for use of the service.
In all these cases It is important that you expose all the data of your problem, including the relevant telephone number. Likewise, it is important to point out that this will not have an immediate effect, as it could take several days to process your case and, if they finally detect that you have misused it, it could serve no purpose.
Therefore, although it can usually be recovered, we must not rule out the idea of giving up its use with this number. You will always have other messaging apps.
In Xataka Android | How to transfer your WhatsApp chats from one Android mobile to another directly, without Google Drive
Table of Contents
