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An Xbox user, Known for its large digital collection worth $ 40,000claims to have been permanently prohibited during an online game. According to its history,, The incident occurred in a modified lobby while playing Call of Duty Black Ops, without having incurred any offense.
With a trajectory in Xbox since 2007 and more than 600 titles acquiredThe affected person denounces that his story, that he had always been in order, has been sanctioned without detailed explanation. The rapid refusal of its appeal and the lack of effective response by technical support increased indignation in the community and the injured part itself.
Banean from Xbox and loses all its content valued at more than $ 40,000
The user highlights the absence of a direct channel to resolve their situation, because the support sends the cases to the conformity team. This policy has left a lot of doubts about transparency and equity in the sanctions process.
Given the lack of responses, the user has used external cases, with a complaint against Better Business Bureau and assessing legal actions to recover access to his digital library and compensate for the damage caused. For the moment, the user has been paid permanently and with few options to claim.
