The November 16, 2020, Capcom announced that he was the victim of a cyber attack on its servers, the object of which was the theft of data from hundreds of thousands of people by the group of hackers called Ragnar Locker. From what we had learned more thanHackers stole a lot of datathat contained personal data from customers of the company, but also from former and current employees. The group claimed Bitcoins worth $ 11 million under penalty of disseminating and / or selling such data as reported Bleeping computer. In particular, the results did not show up slowly Lots of leaks in games in development as Resident Evil Village and the dissemination of a large amount of personal data as confirmed by the website VGC.
This Tuesday the Japanese publisher decided to take stock of the amount of damage, and it’s worse than advertised! In fact, now the number of people whose Data may be compromised is 390,000that is 40,000 more than the number announced at the time of the event. These come from the files of Japanese customer service, North American business, but also the esports site. The facts have been proven for 16,406 peopleAccording to the studio, these include almost 3,000 business partners, 4,000 employees and more than 9,000 former employees (compared to 9,000 announced in November 2020). With regard to the stolen data, we obviously find the identity of these people, but also their contact details (telephone number, postal address and email address), personal information on company employees and reports. Financial, tax information and progress reports on games in development. Fortunately, no bank details have been compromised, they are not managed by Capcom but from an external provider.
In light of this, the publisher wanted to sincerely apologize for any inconvenience this may cause. The company says it will learn all the lessons from these unfortunate events and take the necessary steps to prevent such events from occurring again. In the meantime, she has set up a special telephone number in Japan that people can use to inquire about potentially compromised personal information. North American customers are advised to contact their customer service as soon as possible.
