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A wave of account suspensions has affected several users of Microsoft Rewards, the well-known method that allows participants to earn points by performing activities such as searching on Bing or filling out questionnaires, or even adding many more to this amount just to play Xbox Game Pass. . These points can be redeemed for prizes including sweepstakes entries, Xbox gift cards, or Xbox Game Pass subscription time. This massive lockout without prior warning motivated many users to share the issue on Reddit and other social networks.
News of the suspensions spread throughout the day, and while the exact number of affected users is not known, it was large enough to attract Microsoft's attention. The official Microsoft Rewards support account on Twitter reported that the error had been identified and that a solution was being implemented. “Today we encountered an issue that mistakenly suspended some Microsoft Rewards accounts. We have deployed a fix and all affected accounts should be back online in the next few hours. Thank you for your understanding as we address this matter,” the team said.
If you are one of those affected, be patient, Microsoft will get it back to you soon
If your account is part of this unfair wave of suspensions, you may need to wait a day or two before checking to see if your account has been restored. It is important to keep in mind that Using the program outside of officially supported regions or using bots to collect points faster may result in this suspension. and in this case, you will have to assume misuse of it. However, when a large number of users are suspended at the same time without having clearly broken the rules, it is clear that something strange has happened.
Earlier today, we encountered an issue that was mistakenly suspending some Microsoft Rewards accounts. We have deployed a fix and all affected accounts should be back online in the next few hours. Thank you for your understanding as we address this issue.
– Microsoft Rewards Support (@RewardsSupport) January 3, 2025
Microsoft Rewards points have different values, but as a general rule, around 1,000 points equates to about a dollar to get something like a gift card. While some still don't consider the rewards important, users who increase their score with Game Pass and Bing combined manage to get a significant number that allows them to redeem those points for credit to purchase games, controllers, and even consoles.
