If you do not receive WhatsApp notifications, it does not automatically mean that your mobile is down, because it can happen for very different reasons, and we will show you how you can fix it so that the messages arrive again.
[Da rienda suelta a tu WhatsApp: ya es oficial en España usar una cuenta en varios móviles]
If you enter the app, it should download all the messages and show you what’s new, but it’s true that this should also happen even if the app is deactivated, because that way you can discover all the messages that come in.
Below we provide some of the common solutions to this WhatsApp not reaching you issue.
Check that the platform is online
WhatsApp, like any other Internet service or platform, may experience a service outage that renders it temporarily unable to send or receive messages, until company offices resolve the error.
A good way to check is to see if it’s happening to other people nearby, or take a look at WhatsApp social networks to see if they’ve announced a drop in service. Otherwise, you can use websites like DownDetector, which notifies WhatsApp incidents in the last 24 hours.
Enable all notifications
Another reason why you cannot receive WhatsApp notifications is that they may have been disabled in the settings. This is something that can lead you to only see the WhatsApp sent to you when you enter the application, you just have to follow these steps to activate them:
- Op en Settings.
- Go to Notifications.
- Find Whatsapp and enable the necessary switches.
Once you’ve done that, just ask someone else to WhatsApp you while you’ve closed the app to find out if the error has been fixed or if you’re still not getting messages or messages. notices.
Make sure there are no restrictions
Xiaomi background data usage
The free Android
In Android, it’s possible to make an app unable to connect to the internet via mobile data or Wi-Fi, and if you’ve imposed any of these restrictions on WhatsApp, they won’t reach you in messages because the application cannot connect to the Internet. Follow these steps to check it:
- Open Settings.
- Go to the Applications section.
- Go to the WhatsApp section.
- In the application tab, search for.
If the application has a restriction so that, for example, it does not consume mobile data from your tariff, it will only be able to connect to the internet over Wi-Fi, which means that you will not be able to receive messages if you are not connected to one of these networks.
Activate mobile data
Cuando el interruptor rápido para activar y desactivar los datos móviles se encuentra en la cortina de notificaciones es posible que le pueda dar por error en alguna ocasión y que por eso tu móvil no se conecta a Internet cuando estás fuera de casa.
Si vas a Ajustes y dentro de esta sección buscas el apartado de redes móviles podrás comprobar fácilmente si tu móvil puede conectarse a Internet mediante los datos de tu tarifa o no.
Comprueba si tu móvil está en silencio
Hay veces que no es complicado acabar pensando que un problema tiene mayor gravedad de la que tiene realmente, y es lo que puede que te haya sucedido si tienes el modo silencio del móvil activado o el modo no molestar.
Ambos modos están destinados a hacer que no te lleguen notificaciones al móvil para no molestar cuando, por ejemplo, estás en el cine. Estos modos tienen el riesgo de que si no te das cuenta de que los has activado pueden impedir que te lleguen las notificaciones como de costumbre.
Te puede interesar
Sigue los temas que te interesan
Table of Contents
