Google, like other protagonists in the sector, artificial intelligence is taken with the desire to innovate. Gemini, and all its aspects like Gemini Live and Gemini Nano have been on our smartphone for some time, as well as the news of the AI that join Google Maps. The last to arrive, despite not being available for everyone at the moment, This is a bot with the AI that will allow us to request an appointment or consult information in the establishments.
Do you need to make an appointment for a car review? Or are you going to the manicure? With this Google experience, we will forget to have to contact stores: AI will do it for us. The operation of the bot in the demonstration indicated by the signing of the search engine seems simple, although it is not so much to manage these requests by the establishments.
Comfort for the user, doubts for the moment for establishments
If everything is going well in the tests displayed by Google, we will soon record worldly telephone calls. Whether to make an appointment in an workshop or in an aesthetic room, the signing of the search engine wants to make life based on AI. Now, this is not a new gemini model, nor an improvement in its capacities, but a bot with which is integrated in search of Google and cards To contact the establishments.
His name is “Ask for Me” (asks me, in his literal translation) and Rose Yao revealed, the software leader in the Google research division.
A new research laboratory experience has just been launched: you can use AI to call companies to your name and find out how much they charge for a service and when available, as an oil change as soon as possible in a mechanical workshop nearby.
As the worker confirmed, this experience is one of the research laboratories, the functions of tests that are added to the Google search engine. In the next video, you can discover How does it work.
Simple and goodbye research to calls. Look for a term as “change of oil near me” to see the usual results, find the button that leads to “ask me”. Thus, the function is defined:
“Google will call local automobile services to ask questions about their prices and availability”, “the American company makes us clearly the trend of AI: not only chatbots, but also Agents who can perform actions in our name.
“Ask me” is not the only function of the present in the search for Google. In the image, summarized with AI
For the moment, this function is only available in the United States, within the program Research laboratories and in English. This is an experience in the tests, which will likely propagate if it works when they wait on Google.
The demonstration clearly indicates that it focuses on the ease of use: it is enough to fill a small shape with the reason for the appointment and the preference to obtain it. In the end, a brief summary that we can check before sending the application is displayed.
Simple for the user, confusing for the company. Although for users, it will be a quick way to avoid a call, establishments will receive a call with Google automatic advertising that will report that you will call the user's name. Then you will request the price and availability of the service in question. We have doubt of How much will take the call and hang it after discovering a voice.
In Mashable, they were able to prove the function and comment on the experience: after presenting the request for information on the price and the availability of appointments, Google only took 21 minutes to return an answer. Likewise, the AI bot also warns that Try to contact other establishments, but “they could not reach them”. As soon as you are available, we will give you a chance. The AI has come to stay, and these options that can be strange for some can be the norm in the not too distant future.
Cover image | Image 3 with Photoshop Edition
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