In Cupertino they have a hard time recognizing when they are not doing things right and sometimes it takes longer than we might consider normal to create free repair programs. An example of this is in the MacBook Keyboards with Butterfly Mechanism Problems, a replacement program that took almost 3 years to create.
However, at other times, a replacement program came out of nowhere, a replacement to fix the issues that were detected on a small number of devices, as is the case with the one we tell you below.
Apple has created a new replacement program for iPhone 11 users (for this model only) who can ex Experience issues where the screen stops responding.
This replacement program is exclusive for and iPhone 11, so if you have this problem and your terminal is an iPhone 11 Pro or iPhone 11 Pro Max, you will have to wait for a new program or go directly to an Apple Store to have it fixed.
Apple has determined that a small percentage of iPhone 11 screens can stops responding to touch due to a problem with the display module. The terminals likely to be affected by this problem were manufactured between November 2019 and May 2020.
Through this page you can consult if your iPhone is among the possible affected enter your serial number. If so, through the website you can contact an Apple Store or find an authorized service provider to replace this module completely free of charge.
This program is available for all affected iPhone 11 models for two years after purchase. If the device shows physical damage, Apple may refuse to repair it.