Apple started 2025 to pay a 2016 problem!
Apple began to pay those who were affected by an audio problem in the iPhone 7 and iPhone 7 PlusForced by a collective complaint in the United States which alleged a defect in the audio chip for these devices. Although Apple did not admit to having committed an irregularity, he accepted an agreement to compensate for affected users.
In 2023, Apple has concluded an agreement for $ 35 million to resolve collective demand in the United States which involved the iPhone 7 and iPhone 7 Plus models. The request said that these devices were subject to audio problems due to a defect in the audio chip, which lost electrical contact with the logic plate due to the “flexion” of the device housing during use normal.
Between 200 and 349 dollars pay Apple to iPhone 7 users
According to reports, Many users receive about $ 200, but some have received payments up to $ 349. The amount of payment varies depending on whether the user has informed the Apple problem or paid to repair or replace his iPhone due to audio problems.
Collective demand included any resident of the United States which had an iPhone 7 or an iPhone 7 Plus between September 16, 2016 and January 3, 2023, as long as it informed Apple of audio problems covered by the agreement and / or Pay to repair or replace your iPhone due to these problems. The deadline to file a complaint won last year.
Collective demand, known as “loop disease”, affected the microphone of the iPhone 7 and iPhone 7 Plus. Users have encountered problems such as:
- Gray speaker button: During calls, the speaker button appeared inactive, preventing users from using this function.
- Inoperative microphone: The microphone stopped working, which meant that other people could not listen to the user during calls or when using applications such as Siri.
- Absence of sound in videos and vocal notes: When reproducing the multimedia content recorded after updating iOS 11.3, no sound was heard.
Currently, Apple faces another collective trial in which you are accused of having recorded certain user conversations with Siri. For this reason, a prosecution was filed against the company for “illegal and intentional registration” and not to have informed the users. The company has concluded an agreement for a total of $ 95 million.
These types of collective requests are relatively common for Apple, which are often faced with a dispute linked to the design or functioning of its devices and have cost users to several million payments.
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