Users have more and more alternatives to repair their devices without contacting Apple!
Apple announced on its official website that diagnostic tools for self-service repairs are coming to Europe. This software allows customers to configure the device in diagnostic mode and follow the on-screen instructions, identifying which parts may need repair, without needing to contact Apple.
The diagnostic tool was launched in December 2023, only in the United States, to expand the toolbox that was already part of the Apple device repair program. Now, as expected, it is available in 32 countries in Europe, including USA, the United Kingdom, France, Germany and the Netherlands.
Apple repair diagnostic tools are available in Europe
Yes OK Apple’s self-service repair program was already available in Europe, the inclusion of diagnostic tools completes the offer for users to offer you independence and savings when repairing your devices, with access to detailed manuals, original parts and professional tools at your fingertips.
How do I use Apple’s Self-Service Repair Program?
To take advantage of the Self-Service Repair program, simply visit Apple’s Self-Service Repair website and select the device you want to repair. There you will find a step-by-step guide, detailed instructions and access to the necessary parts and tools.
Self-service repair is currently available for the iPhone 15 series and M2 series-equipped Mac models, including the 14-inch and 16-inch MacBook Pro, 15-inch MacBook Air, Mac mini, Mac Pro, and MacStudio.
Apple expands its tools to offer autonomy in repairs
With this announcement, applauded since its launch, Apple continues to strengthen its commitment to devices that are easy to use, maintain and repairthereby reducing the amount of electronic waste and promoting more responsible consumption.
Although this initiative promotes user autonomy when it comes to repairing their devices, The company also clarified that it is aimed at “anyone with relevant experience in the repair of electronic devices.”
Likewise, from the bitten apple encourage those without experience repairing electronics to consult an Apple Authorized Professional Service Provider with certified technicians that use original Apple parts, designed and tested to internationally recognized standards.
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