Starting with the fact that no map is complete, and that all offers limitations, it is undoubtedly frustrating when some business owners see that their address is incorrect or how incorrect information is displayed.
Many people sent us an email about this issue asking for help on how to contact Apple to fix it. The company does not offer direct email support, but we will try to help you with that.
Apple Maps provides a modified and slightly modified editing feature to the latest versions of iOS, iPadOS, and MacOS. This way, you don’t have to be a business owner to propose change or ask for a fix.
Of course, the wrong directions and routes also affect homeowners and tenants, as well as non-profit organizations, schools, and other businesses.
Here’s how to report bed bugs or add unlisted sites. You can also change the business hours of your business or add details for new home services, for example.
How to edit and add data to iOS and iPadOS
Fixing some data:
- Open Apple Maps and tap location.
- Swipe to find ‘Report a problem’ and tap on it.
- Review details shown.
- Press Send.
Listing:
- Hold to create a bookmark.
- Swipe to find ‘Add a lost place‘ and tap on it.
- Select a non-existent type, such as ‘Business or Landmark’.
- Fill in the details and make sure the pin is in the right place.
- Click the ‘Send‘ option.
You can also tap the info icon on the map with nothing selected, by tapping ‘Add a missing place’ or ‘Report a problem’. Adding a missing place starts at point 3 of the steps to add to the previous list.
To report a problem, click on ‘Map Labels’ to move the marker to the appropriate location and complete the problem.
How to edit and add from MacOS Catalina and previous versions
Editing list:
- Select a local icon for Apple Maps.
- Click the info icon (i) and click on ‘Report a problem’ at the bottom of your dashboard.
- Select the type of problem. In Mojave OS these options appear: Location Map, Location Details, Closed Location, or Other Issue. In Catalina OS
- Click on ‘Continue‘.
- Take the necessary action associated with that option (see below).
- Click ‘Submit‘.
Each of the four actions has a different process:
- Map Location: move the marker to the correct location.
- Location details or Edit location details: Update or add details.
- Fenced area: Write a descriptive commentary.
- Another problem: in the text of the free form, it describes the problem.
Installing something new in Mojave and previous versions:
- Press ‘Ctrl-click’ and remove the pin to select it.
- Click on its details icon (i) and then on ‘Report a problem’.
- Click ‘Add a place’ and click on ‘Continue’.
- Move the pin to the correct location and click on ‘Continue’.
- Select a type of place, such as ‘Business’ or ‘Landmark’ and fill in the details before clicking ‘Submit’.
The only way to add a list to Catalina OS, which also works on Mojave and earlier versions, is as follows:
- Select ‘Maps> Report a problem’.
- Click ‘Add a lost place’ (Catalina) or ‘Add a place’ (Mojave and earlier) and click ‘Continue’.
- Move the pin to the correct location and click on ‘Continue’.
- Select a local type, such as ‘Business’ or ‘Landmark’, to fill in all the details and click on ‘Submit’.
How to fix it and add it to MacOS Big Sur
To edit a list on Apple Maps follow these steps:
- Click on the location icon.
- Scroll down to the ‘Report a problem’ option below and click on it.
- You can then edit and add details, including location, and click on ‘Submit’.
At first it may not seem obvious that there is much in the conversation in some cases, as the map may seem like the only option. Move your pointing device to the scroll bar or use the fingerprint clip or a mouse.
Listing:
- Press ‘Ctrl-click’ and drop the pin location.
- Click the marker and select ‘Add a missing place’.
- Fill in the details and click on ‘Submit’ to complete.
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