Unfortunately, and after scams like the missed call, we have to keep talking about new types of scams that seek to confuse users and get as much money as possible. Let’s see how you try us now sneaking in a supposed price hike on our phone rates.
There is no price increase or counter-offer from the competition
The situation is this: suddenly they call you. You answer and it’s someone claiming to be your carrier and notifies you of a price increase in your rates which will be between 15 and 20 dollars per month. Something that logically seems very bad to you.
A few minutes later another person calls us saying that he is from another operator and that he offers us a cheaper rate compared to the one we have. To add reliability, we are told that it is a new operator with the support of OCU (the Organization of Consumers and Users in Europe), and if we say that we are interested We are asked for personal and bank details. That’s it, we’ve already stung with only two calls.
No operator calls you to inform you of price increases. None
What can we do to avoid falling for this scam? First thing, always be suspicious when someone calls us with a price increase. No carrier does.and if this happens, the most normal thing is that a text communication is sent explaining the download and its reasons.
Therefore, if someone calls us to inform us of a price increase, we can assure them that no one reports something like this by call (our colleagues from Xataka Móvil have already done this and it makes scammers hang up ). We can also be the ones asking them for our personal data, reversing the situation. Since they will not have them, they will also be hanged.
Either way, the most preventative measure you can take is do not answer the call if you see that it is a special rate number or with a strangely long sequence of digits, block the number from your iPhone. And if you are not sure, you can always contact the operator through their official means and compare what they told you. And never, ever give out personal information over the phone.
