Mobiles are one of the objectives of criminal groups dedicated to thefts, and this is reflected in some news articles that talk about the dismantling of this type of organization in Europe. Thieves usually act at festivals, city parties or even on the street, so you need to be careful.
If this happens unfortunately, it is essential to take measures, such as locating its location, to try to recover it, although the truth is that it can be quite difficult. Otherwise, it is recommended lock the device so that it cannot be used by anyone, or delete all data in it, although this will again prevent access to its location.
However, there are other actions that are important to perform to ensure that the stolen mobile does not receive calls and cannot be used as a verification method to enter the accounts of users. In addition, depending on the home insurance policy that is taken out, could cover theft.
Report and cancel SIM card
The first thing to do after a smartphone is stolen, directly or without the victim’s knowledge, is report it to the police. To do this, simply go to the nearest police station and ask for an appointment to file a complaint. It will be necessary to provide data such as brand, model and color, as well as detailing the facts.
You can go home to find the IMEI number of the device in your box, although you can also see it in the device manager. If the mobile is dual SIM, it will have two of these codes, and it is important to provide both to the police. Even so, the data can be extended later.
IMEI number on the box of a mobile
you also have to call the operator to cancel the SIM card and request a duplicate. SMS messages can be used as two-step verification on some platforms. If they appear in full on the lock screen, criminals could even impersonate the person they stole from. Also, the phone company is responsible for blocking the IMEI, so after sending them the complaint, you must ask them to do so.
That way, if there’s any luck and someone finds it or it’s discovered who stole it, it might end up being returned to its owner, as it could be identified by that number. and the description of the device. This numbers work as a unique identifier for each smartphoneand if reported stolen, a block could be applied in some countries that would prevent it from being able to connect to mobile networks using a SIM card.
Check the insurance policy
Some homeowners insurance covers phone theft on the street, and this may result in the person who suffered it receiving compensation. To apply for it, the first thing to do is to check whether the policy that has been taken out covers the theft. Some include a clause that applies if the insured is in a theft situation with violence or intimidation.
If this is the case, the insurance company will request information about the event in order to determine if it is an event provided for in its clauses. It is essential to send a copy of the complaint so that the insurance company can investigate the situation, and it is also advisable to send SIM renewal proof with the company.
After a certain time, the insurer will communicate its decision and whether or not to compensate for this event. In general, forgetfulness and neglect do not obtain a positive resolution
Locate and block the mobile
With the advancement of technologies that integrate phones, they have become more and more devices used for more things, which implies the presence of more information in them. Thanks to android device manager it is possible to block or delete all this information remotely.
If the hasn’t been disabled, which is the first thing criminals usually do, it also lets you see where it is, so it’s very It is advisable to read this section the moments and days following the flight. Find my mobile has its own application for Android, although its web version is also accessible.
- Find My Device app for Android.
- Find my device’s website.
From this section you will have to press the block option, so that the person who has it cannot use it, even if they guess the code. This feature also allows you to remove the Google account from the device and display a message or phone number on the lock screen, and the best thing is that the device can still be found after being locked. Deleting all data from the device is another of the options available, although in this case it is more drastic, since after that you will no longer be able to access its location.
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