Are you experiencing an issue with your Apple Watch restarting repeatedly and only seeing the Apple logo? Follow these tips to try to fix it
Strange days come and go with our Apple devices. On this occasion We will focus on the Apple Watch when for some strange reason it gets stuck on the Apple logo. You may encounter a strange boot loop or the problem may be with the device and has nothing to do with the software, quite the opposite.
Old reliable forces Apple Watch to restart
Apple Watch screen has strange behavior where it keeps flashing and multiple reboots occur without being able to exit the Apple logo. In this case, the best is force a hard reboot as Apple recommends on its support page.
Force restart an Apple Watch
- Press and hold the Digital Crown and the Side button for 10 seconds
- The Apple Watch screen should go completely black immediately. When this happens, release the buttons.
- Wait at least 1 minute for the clock to completely reset
- If the infinite loop returns, It doesn’t hurt to try a few more times.
Check out information about this issue on forums such as Reddit, Some users report restarting their smartwatch up to 10 times successfully unlock your Apple Watch from the Apple logo. Others suggest charging the device between each attempt.
Play a sound from your iPhone with the Search app
Following the same pattern of possible solutions, Some users have managed to reverse the bad situation of the Apple Watch by making a sound on it. This is achieved through the Search app which can be opened on an iPhone, iPad or Mac.
Play sound in the Search app for Apple Watch
- Open the app and look for the Devices tab
- Choose Apple Watch, then tap the Play Sound button
- In this case, it is suggested to try several times until you get a positive result.
- If you have other Apple devices, it’s worth trying opening the sound playback screens and assigning them a different time for each available iPhone, iPad, and Mac.
Prevents Apple Watch from getting stuck or having unexpected restarts
If you manage to unlock the smartwatch from this infinite loop or unexpected reboots, there is a good chance that it will happen again. If the failure is due to a software issue, It is important to take into account that the Apple Watch must be updated to the latest version of watchOS. Check the Watch app on your iPhone, then General & Software Update when you need to apply a pending update. In one case, a user with an Apple Watch Series 3 was able to use it again after applying an update to watchOS 7.3.
Another important factor is to maintain it from time to time. as might happen with an iPhone, iPad or Mac. In this case, restoring is the best way to keep it healthy. Wipe Apple Watch and leave it as good as newpair it again. Remember to sync the latest data with your iPhone so you don’t lose the workout and health records you’ve made.
Erase Apple Watch from iPhone
- Open the Watch app on your iPhone
- And one General then Reset
- Choose Erase Apple Watch Content and Settings
Other steps to erase the Apple Watch come from the watch itself in Settings, General, then Reset.. In order to delete it, you will be asked for your Apple account password to unsubscribe from the Search app. In order for it to be completely restored, it is better not to restore it with a backup.
Reset watchOS from Apple Watch
Are you still doing the infinite loop? You will have to visit the nearest Apple Store
If you have an available warranty on your Apple Watch or have subscribed to AppleCare+, It is best to go to an Apple Store or authorized store to perform a proper diagnosis.. As we mentioned earlier, The problem may be related to the smartwatch hardware. This could be the battery or internal damage caused by liquids or other materials.
This type of problem reminds me of a problem I had back in the day with an Apple Watch Series 2. This was the first time I had an abnormal situation, the curious thing is that the real cause of the reboots was never determined. In my case, the clock restarted unexpectedly after a few minutes. It could be used and be idle, but when this happened afterwards the watch would get hot.
Apple Watch stuck on Apple logo
Unfortunately, my Apple Watch was no longer under warranty, So I made an appointment at an authorized reseller (not having an Apple Store nearby) and they were able to use the diagnostic tool for free. The slight explanation was about the firmware even though when tested it showed no errors. After running the diagnostic several times, the watch stopped restarting and that’s when I took the opportunity to delete it completely. That’s what solved the problem.
Before making an appointment, if you have time to speak on the phone with an Apple employee, you can request a call or use online chat to see what the Apple technical team recommends.
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