There are times when, either to have proof of what happened or to be sure they understand what they are saying, some people want to be able to record the calls they receive. There are now devices capable of even transcribing it, but, in Europe, Previously, many mobile phones offered this option by default.
This was a great benefit to the community from this process, since in many cases All you had to do was press a button when the call was answered. Once finished, it was saved to internal memory waiting to be listened to again or for the user to delete it.
However, it is now very difficult, if not practically impossible – unless it is an old device – to find this option, and this has its explanation. And whether this can be done depends on several factors, like the existing laws in the region or the options of the device itself, because sometimes the native voice does not exist.
Why doesn’t the option appear?
Android smartphones of many brands in Europe previously offered the possibility of recording calls to record an audio with everything said in it, including caller and recorder audio. Doing this can have many motivations, such as obtaining evidence in litigation or avoiding fraud in a company’s purported appeal to pitch a product.
However, this is something that, for some versions of Android, has been more complicated. In fact, although many manufacturers include this option in many countries, Europe is not one of the lucky ones. You might think this is because it’s illegal to record calls, but that’s far from the case. In Europe it is legal to record a call you are participating inwithout even having to ask for the consent of the other person to do it, the only condition is that the person recording is one of the people participating in it.
Old option to record calls
Now if it’s done, it is strictly prohibited to broadcast the said call, because it is considered something private between the interlocutors and could result in the crime of revealing secrets. This has been a topic of debate in terms of data protection, because there are also people against this possibility. However, currently, the law protects anyone wishing to make a call without broadcasting it.
In fact, many companies use call recording when calling customer service, in this case always informing the user before doing so. Google did not want to position itself in this directionand although the recording of calls is legal in Europe – their distribution is not – they did not want to maintain the option neither on their cell phones nor even on those of other brands, because it does not is not possible to find this option in other customization layers either.
Alternatives to record calls
Despite all of the above, Android phones are not prohibited from installing third-party applications capable of recording calls, so this can be an interesting alternative for many people. There is a a large number of alternatives on Google Playbut, logically, not all of them are equally comfortable and reliable.
One of them is Call Recorder. It’s one of the highest-rated call recording apps in the app store, although you have to take into account that it hasn’t been updated in years. Allows you to complete this process privately, and even put a password
Another good option is TalkerACR, which is updated a little more frequently and also has a design suited to current times. In this case, calls made through other applications, such as Telegram or Skype, can also be recorded, allowing for more versatility in this sense. This, yes, Audio quality will depend on volume to which the call is made, since the audio is captured by the device’s microphone, not the device’s internal audio, which would be ideal. This is not possible due to Android’s security, and that’s good news.
On the other hand, a solution that can also bring good results is to use an alternative device to make the recording. It will be enough to make the call on the loudspeaker from one of the cell phones and place the other smartphone next to it with active voice recording, in this way the user’s voice and that of the other interlocutor will be collected via the loudspeaker. . The result can be even better than with some call recording apps, whose biggest drawback is their erratic operation.