“Clothes breakdown” at Zalando: server problems provide empty shopping baskets (update: remedied)

Zalando is known for fashion at good prices. The stroll on Tuesday evening, however, becomes agony for interested parties: clothing is not or only incompletely displayed in the respective categories – an advancement into the cash register area is not possible.

This is how the fault detector sees red for the service with us, the reports are piling up for the best shopping time from 6 p.m., more than 1,000 are now.

Update 7 p.m.: The disorder at Zalando seems to be resolved.

Current fault card from Zalando

This fault card was last updated on March 25, 2025 at 7:19 p.m. You can find a more recent version in our fault detector for Zalando. There we also try to help you – as far as possible.

Affected cities and regions

• Berlin
• Stuttgart
• Frankfurt am Main
• München

Most common disorders

• Other problems (5.65%)
• Problems with the payment process (2.82%)
• Login (8,47%)
• App (39,83%)
• Website (18,64%)
• Problems under Android (3.39%)
• Problems under iOS (6.50%)
• Connection problems (14.69%)

Report the fault

Fault detector from igamesnews.de

We continuously measure the availability of the servers and services of Zalando and show you any problems or disorders. Here you will find the current fault status for Zalando, support addresses and reports from the manufacturer to this problem. There you can also see whether the disorder is a local or national problem.

You always see current disorders and problems in our fault detector. There we list the most important internet providers, network providers, online games and streaming services for you. You can also test whether there is a problem with your own management with our speed test.

• » Tipp: The best VPN providers for more security and data protection
• »Buy the balcony power plant: Compare the best solar systems