This is the surprise of the day: a popular feature is disappearing from the Crunchyroll platform. We will explain why, we are not sure if everyone will like it.
As SVOD platforms have exploded, there is something for everyone. Among those specializing in Japanimation, Crunchyroll is a leader. With a catalog full of new products, often based on trends from the land of the rising sun, the company has managed to conquer an entire audience of otakus.
From then on, the orange-tinted platform ensures to offer a User experience as best as possible. That’s why a feature that many have been waiting for since the beginning was recently added so that the entire household can benefit as much as possible from the programs. But sometimes certain decisions can make you doubt even more. Tell us what you think.
The community was silenced after this decision by Crunchyroll
In general, SVOD platforms are similar. However, they all manage to have their own identity and their own little peculiarities, so if one of them disappears, it can affect the user experience somewhat, sometimes for the better, sometimes for the worse. This is where interaction is questioned.
Indeed, Crunchyroll has discreetly disabled the comments section on the pages of its various programs, but also on all its services. The platform justifies itself in its FAQ section. It explains that it wants to give ” Prioritizing the creation of a safe and respectful community environment
Crunchyroll will therefore have preferred to limit the speech to moderating the comments section. This is certainly a time and resource saver for the platform. Users may indeed remember comments calling for this or that program, the addition of the French version or the original version, and perhaps even less pleasant comments.
But overall, this feature was also an opportunity to share the love for series and films or to interact with other users. Subscribers still have the opportunity to express their appreciation above the rating system, which is maintained.
Some people may not notice this new interface. But I’m not sure if those who used this space saw it positively. After the price increase, this could be a new reason for subscribers’ dissatisfaction. At the same time, it is gratifying that the platform strives to provide a pleasant experience for its users. At iGamesNews, the comment section is always present at the end of the articles, so we are waiting for your opinion on this new decision of the Japanese SVOD giant.
Source : Crunchyroll.
