- DHL’s customer service can now also be reached via WhatsApp.
- For this you have to contact the number 0228/76367319.
- DHL may soon expand the service to include other messengers.
“Where is my DHL package?” So far, to answer this question, you’ve had to go to the DHL Tracking fall back or direct Contact DHL search. As of now, you have another option in addition to email, telephone and Twitter: WhatsApp.
As the parcel service announces on Twitter, you can now contact customer service via Messenger. For this you have to send a message to the number 0228/76367319
At this point you can find one Tweet, which complements the article. You can have it displayed with one click.
If you don’t want to save DHL as a contact, you can still contact the provider via WhatsApp with this trick.
The chatbot Marie is available in Messenger, who tries to give you answers to your questions. More functions are to be added gradually, writes DHL on Twitter.
The parcel service provider may soon expand the service to other messengers as well. You test acceptance and then check whether you can then also offer the service on other messenger platforms. That is still open, it says in an answer to a user question on Twitter.