After years of anticipation, Diablo 4 is finally out. Well, early access is only available to players who opt for the more expensive Deluxe and Ultimate editions of the game.
However, as a full (paid) game for the first time, it’s important to make sure the launch goes smoothly. Diablo 4 is an always-on game released on all three major platforms, so the stakes are high.
While the actual launch, due on June 6, may prove more challenging for Blizzard, last night’s Early Access launch went largely smoothly. Even queue times are fairly short, with many players reporting being able to be online for hours without crashing.
It’s always a good sign when the same complaints about not being able to log in on the first day don’t pop up on the game’s subreddit. Beyond that, there are two major problems, only one of which seems to be at Blizzard’s fault.
The first is the most common/confusing as it happens to a large number of PlayStation 5 players. That is the Invalid License error, which prevents players from logging in. Successive attempts also result in a Too Many Requests error.
The issue has been discussed extensively on the Blizzard forums, as well as on Reddit and elsewhere. Blizzard quickly acknowledged this and promised to alert relevant team members. It didn’t take long before the problem started to resolve itself, and is almost completely resolved at the time of writing.
In the hours after all the chaos, some players managed to fix the issue by… buying anything on the PlayStation Store. For some players, starting to buy apparently solved the problem, so many just bought the cheapest Diablo 4 in-game currency pack ($2).
Another issue instead affects some PC players, it simply prevents them from logging into the game. The problem is that the Battle.net launchers are not reassigning their early access status. That is, as if it doesn’t think players have the deluxe/ultimate edition.
Blizzard posted some steps you can follow that flush the store cache and clear anything blocking it. You can first try changing the launcher region by logging out, selecting a different region via the gear icon, and then logging back in.
Reinstalling Battle.net or resetting your password are ways you can force a cache reset. If none of these work (and you’re sure you have either version), Blizzard recommends filing a support ticket.
If you’re into it and it’s smooth sailing, or if you’re planning to start your journey today, don’t do it without changing these settings. You should definitely also read our top tips – you’ll thank us later.