Redfall’s launch on Tuesday was quite the shot in the oven, and the game has been panned by media and gamers alike. Now there is finally a statement.
You wait so long for a new Xbox exclusive and then you get Redfall, an overall disappointing shooter that’s probably only liked by players with a certain level of endurance at the moment. Quite a disappointment for both Xbox players and Arkane fans, and the PC community isn’t really happy either, as you can see from the negative user reviews and meager player numbers.
Almost even more frightening is that neither Arkane Austin nor publisher Bethesda have commented on the fiasco. That has come to an end, because now Xbox boss Phil Spencer has intervened in an interview with XCast with the words “There is nothing more difficult for me than disappointing the Xbox community”. He was disappointed and annoyed with himself about the resulting loss of trust.
Even the reactions to the announcement that Redfall would only offer 4K30 at launch were a justifiable uppercut, because the original 60 fps promise could not be kept in the end. He wouldn’t use Redfall as an opportunity to thwart Xbox developers’ creative efforts (note: Arkane Austin is owned by Bethesda, and Bethesda was acquired by Microsoft at the time), but would explore what could be done better in the future.
More importantly, Spencer assures Arkane that Arkane will not abandon the game but will continue to work on improvements: “We will continue to work on the game. We have made a commitment to games like Sea of Thieves and Grounded to keep making games. But I also know these games cost $70 and I take full responsibility for releasing a game that has to be great.”
Spencer even defends Arkane Austin: “I’m a huge supporter of Arkane Austin. Their track record is great. I love a lot of the great games they’ve made. This is one where the team falls short of their own internal goals when it launched. I think it’s maybe a bit too easy to say, ‘Hey, if you’d only delayed it three months, the creative minds might have delivered something different than what it was.'”
It remains to be seen when the first patches can be expected – there are plenty of construction sites, as you can see from our Redfall test. After all, Redfall joins a number of prominent games with a messed-up launch. The PC version of The Last of Us, which was released at the end of March, has meanwhile received seven extensive updates, and for the recently released Star Wars Jedi: Survivor, which has been badly beaten up on Steam in particular due to its poor performance, EA already had before Release announced a week-long phase of patches.