Ecovacs Deebot T20 Omni review: Clean machine

In one look

Expert Rating

Benefits

• Powerful suction power
• Warm water mop
• Efficient mop lift function
• Option for deep cleaning
• Responsive app and voice control

The inconvenients

• No integrated water tank
• Can get noisy
• Relatively expensive

Our opinion

The Deebot T20 Omni is expensive, but does what it promises. With easy setup, a wide range of features and excellent cleaning performance, it’s easy to recommend – provided it’s within your budget.

Best Prices Today: Ecovacs Deebot T20 Omni

$1,099.99

With its Deebot series, the Chinese company Ecovacs offers robot vacuum cleaners at different price and performance levels.

The Deebot T20 Omni sits right at the top of the range, making it one of the most expensive robot vacuums you can buy. But there are some nice upgrades here, including a new hot water mop.

So how does it go in a 120m² flat? Can it cope with different flooring, steps and other obstacles, and what about essential cleaning performance? Here is our full review.

Design

• Premium design
• Large and bulky dock

The Deebot T20 Omni comes in a package that weighs around 18.4 kg.

Your first task is one of the most important: where to place the base station? It takes the vast majority of that weight (14kg) and has massive dimensions of 43 x 58 x 45cm.

Of course, a power source is needed. It should also be easily accessible from above in order to fill with clean water and drain dirty water. Each of these removable bins has a capacity of four litres.

Christopher Hoffman

Christopher Hoffman

Aesthetics are an afterthought on some robot vacuums, but that’s not the case here. Both the docking station and the vacuum itself feature an attractive white plastic casing, as well as attractive silver decorative plates on top. The T20 Omni is very elegant, which allows it to blend more harmoniously into a room.

There’s no doubt that the build quality here is very good, as you’d expect for a high-end machine.

Facility

• Quick and easy setup
• Requires Ecovacs Home app

In addition to the vacuum cleaner and docking station, everything you need to get started with the device is included in the box. Mops, brushes and vacuum bags will need to be replaced over time and are all available on the Ecovacs website. The company also sells its own cleaning solution for the mop, but water alone will suffice in most situations.

The Quick Start Guide included in the box with the T20 Omni makes setup very simple. Fortunately, it turns out to be the case: in just five minutes it is ready to use.

There are a few things you’ll need to do, but none of them are particularly difficult. Attach two mops and two brushes under the vacuum cleaner, fill the dockside water tank and plug it into the mains.

Christopher Hoffman

From there, everything is done through the Ecovacs Home app – it’s available for Android and iOS.

Once installed, all you have to do is scan the QR code under the top plate of the vacuum cleaner and add it as a new device. Linking it to your Wi-Fi network enables key additional features, such as access while you are away via the Ecovacs Cloud and support for voice control. Alexa and Google Assistant are available, along with Ecovacs’ Yiko assistant.

During the installation process, you will be prompted to download a firmware update. It’s worth it, but you can allow future updates to automatically install when you’re not using the vacuum. By default, this will be between midnight and 6am.

The next step is to map your home. The T20 Omni can do all of this automatically, scanning all rooms and using a laser system (known as TrueMapping 2.0) to detect walls, edges and obstacles.

However, he will not be able to climb steps higher than 1.5 cm. The 2.5cm one was a step too far (pun intended). However, the vacuum is able to recognize where the stairs are and keep an appropriate distance. You’ll never have to worry about the T20 Omni falling down the stairs.

Another good point is that the map is not fixed: it can continue to learn and develop the map over time. You can create multiple maps in the app, each of which can be displayed in 2D or 3D form. By naming each room, you can initiate specific cleaning cycles just with your voice.

Performance and Features

• 6000PA powerful suction
• Impressive warm mop cleaning
• Many features

When the T20 Omni starts cleaning, you’ll know for sure. Ecovacs lists a maximum volume of around 67 dB, which is roughly equivalent to a vacuum cleaner or conventional hair dryer.

It can get quite boring, but only when it’s close to max. This is when mops get cleaned, and regular vacuuming or mopping noises are noticeably quieter.

Without a built-in water tank, the vacuum has to return to the dock every few minutes while cleaning. This interrupts cleaning and means everything takes longer.

However, the T20 Omni has a remarkable mop function. Unlike most robot vacuum cleaners, the mops are cleaned and moistened with hot water (at 55°C). Although this temperature is enough to burn you, the mops themselves are not that hot. They only become hot to the touch.

In addition, it makes cleaning much more efficient than usual. You can get a thorough cleaning, as shown by the amount of dirt accumulated in the dirty water tank. Hot water cleaning is a great feature.

Then, when it’s time to empty the 4L dirty water tank or add more to the 4L fresh water tank, a message or alert will be delivered through the app.

When cleaning the floor itself, the mops are only warm to the touch. A message on the smartphone informs you when the 4 liter fresh water tank needs to be filled.

Christopher Hoffman

In my apartment, the T20 Omni successfully picked up dog hair and a range of other dirt that accumulated on both slate tile and hardwood floors. It was very effective in removing debris and then wiping the floor with the mops.

Above all, the vacuum cleaner also adapts well to carpets, provided they are not high-pile. When a carpet is detected, the T20 Omni automatically lifts both mops.

If your carpet isn’t suitable, or you’d rather it not be cleaned, there’s an easy solution: just turn on the ‘avoid carpet’ option in the app.

Admittedly, my apartment was already relatively tidy before the cleaning, but the T20 Omni completed all the cycles without a hitch. To prevent him from trying to descend stairs that exceed his limit by 1.5 cm, you just have to select it as your exclusion zone.

The app itself is intuitive and relatively easy to use. But there’s a lot of functionality here, so it’s worth taking the time to try it all out and set things up the way you like them. In particular, naming rooms, setting exclusion zones, and adding your own objects to the map are worth exploring.

It is also recommended to set up custom schedules, as this makes it much easier to start cleaning at any time. Considering how good object detection is, so it’s a good choice if you like to schedule cleaning when you’re away.

Dominik Tomaszewski / Foundry

However, some text in the app appears to have been directly translated from Chinese, so there is sometimes inconsistent grammar and unintended word skipping. It would be great to see this improved.

T20 status updates can be provided through the app, but also through a voice on the vacuum itself. This allows you to quickly take all the necessary measures.

Pricing & Availability

The Deebot T20 Omni is a high-end robot vacuum, and its price reflects that.

At full price, it’ll set you back $1,099 / £1,299. It is available direct from Ecovacs (US/UK) and through Amazon (US/UK).

However, there are often offers and promotions available that bring the price down.

Even so, it’s one of the more expensive robot vacuum cleaners out there. Ecovacs’ Deebot X1 Omni and Roborock S8 Pro Ultra are even more expensive, but there are plenty of more affordable options.

The T20 Omni isn’t bad value for money, but to buy it you’ll need to be sure a robot vacuum is right for you.

Verdict

Simply put, the Ecovacs Deebot T20 Omni is one of the best robot vacuums you can buy.

It combines excellent suction power with a wide range of features, including excellent warm water mopping. As a result, it’s excellent for both vacuuming and cleaning on a range of flooring types.

With a sleek, premium design, powerful companion app, and voice assistant support, there’s a lot to like here.

However, it’s not perfect. There’s no water tank on the vacuum itself, which means it has to return to the dock several times while cleaning. It can also get quite noisy and you have to take that high price into account.

But for all you get here, the T20 Omni is still one of the standout robot vacuums around.

Specifications

• Product Name: Ecovacs Deebot T20 Omni
• Dock dimensions: 43 × 57.8 × 44.8 cm (W × H × D)
• Post weight: 14 kg
• Robot dimensions: 36.2 × 36.2 × 10.4 cm (W × D × H)
• Robot weight: 4.4 kg
• Voice control: Ecovacs Yiko, Alexa and Google Assistant
• Obstacle detection: TrueDetect 3D 3.0
• Mapping: TrueMapping 2.0
• Suction power: 6000 Pa
• Maximum volume of the dust container: 300 ml
• Volume of the filter bag in station: 3 liters
• Maximum water tank volume: 2 × 4 liters
• Noise level: 67 dB (vacuuming), 69 dB (vacuuming and cleaning)
• Area of ​​application: tiles, parquet, parquet, carpet, laminate
• Hourly / weekly programming: yes, via the Ecovacs Home app
• Coin recognition: yes
• Filter change indicator: yes
• Battery life: 260 mins
• Maximum operating time: 170 min
• Charging time according to the manufacturer: 6.5 hours

This article was translated from an original posted on PC-Welt.