If you were waiting for the launch of some of the different processors in this range as well as the corresponding motherboard to renew your PC, we have bad news,
Fortunately, this time it’s not the same stability issues as the 13th and 14th generations of Intel processors. Now it’s a problem with Windows 11 which can cause conflicts between the dedicated graphics card and the one integrated into the card.
First problems for the Intel Core Ultra
When we replace both the card and the processor, although it is not necessary to format the main storage unit, it is advisable to do so, since in this way Windows will use all the necessary drivers during the process to operate the equipment. correctly without having to overwrite those you have already used with previous hardware.
The problem presented by the Intel Core Ultra 200 series processors and the new motherboard with Z890 chip is found at the graphics level and affects the latest version of Windows 11 currently available: Windows 11 24H2update posted a few weeks ago.
The problem presents itself in the form of black screenshots Yes restarts of the equipment during the installation process. Fortunately, unlike other problems that Microsoft’s operating system usually presents, there is no need to wait for a new update which can take weeks to arrive.
It is important to note that this problem does not affect all computers equipped with the new cards and processors, so if this is not your case, do not worry, although it is advisable to do so to avoid possible problems in the future.
Fixed an issue with Windows 11 and Intel Core Ultra processors
To solve this problem related to Windows 11 in 24H2 version with the new range of Intel Core Ultra processors and motherboards with the Z890 chip, we have possible solutions.
Solution 1
The first and most recommended is to update the BIOS to the latest version from the card manufacturer, an update that fixes the problem of reboots and black screens.
To download the latest BIOSwe need to go to the manufacturer’s support website for our exact card model and download the latest available version in zip format, which we will then copy to a USB stick.
Once we have copied it to a USB stick, we start the PC, access the BIOS and go to the updates section to carry out the process without removing the USB stick until the process is completed.
Solution 2
If we are not lucky enough to have a second computer at hand to download the latest available version of the BIOS of our motherboard, we can use the option that users with greater knowledge usually do and which passes by disable integrated graphics of the card so that the PC uses only the dedicated graphics.
This option is found in the advanced configuration options. If the BIOS is in English, instead of looking for integrated graphics we should look for Internal graphicsclick the drop-down list and select the Disabled option.
Once we have disabled the integrated graphics, we need to save the changes and start the Windows 11 24H2 installation again.
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