The makers of Player Battlefields Unknown sorry today of working time and problems connecting to the PC version of the game, partly blamed for severe service attacks in November and this month on other issues.
"We know that over the last few months there have been ongoing issues affecting gameplay and [we want] to take a moment to deal with everything," PUBG Corp said. "We know that the issues below were very frustrating to deal with and we apologize that they have persisted for so long."
PUBG Corp. acknowledged that the recent rate of bad gameplay, crashes, and freeze problems are not related to any DDoS attacks. The studio said that developers are trying to find and address the root causes of performance loss, but find it difficult to reproduce them, especially since most hardware-specific problems.
Developers often file a complaint with anyone who is facing a crash, loss of frame rate, or other functionality. contact PUBG Corp.'s support team and share as much information as possible, especially its Hardware "information and other relevant information.
"This is the most important thing for us right now, and we thank you very much for your patience," writes PUBG Corp.
As for DDoS attacks, developers say Player Battlefields UnknownServers & # 39; are highly targeted for this attack. Last November, the severity of the attack increased to an unprecedented level, which increased again in February. "
PUBG Corp. identify any other known perpetrators. Unfortunately for players, efforts to increase DDoS protection for the game have hampered communication and network performance. "While evaluating various DDoS security solutions from external infrastructure providers, server sites were often far from normal, leading to ping extensions and other network issues for other players," the developers said.
"DDoS defensive solutions" have also caused packet loss for many players, PUBG Corp said. "We know we would have been more open to communicating these reasons with you, but [we don't want to] compromise the tests and the results by letting the attackers know we are doing this test," the studio said.
The company said it had been collecting information about the attack in order to take legal action against its perpetrators. At the time, the internal solution "reduced the impact of DDoS attacks by almost 85 percent," though this attack "would remain an ongoing problem."
Cheating, something else A topic of general concern to the public, it was mentioned in a PUBG Corp article. but only in broad terms. "Bringing together chefs is one of our top priorities and we use many internal and external service groups to find new solutions to this problem," the developers wrote. They will have more on anti-fraud efforts posted on the 2020 road promised in early March.
"We understand that there are many very important issues affecting gameplay," says PUBG Corp. "Rest assured, we will continue to work on unresolved issues and will do our best to be more open about the details on these ongoing studies."