GameStop is reportedly accepting returns for Cyberpunk 2077, even if the game in question has been opened.
This new report comes from Kotaku, who claims to have received an internal note from GameStop management instructing employees to accept returns for Cyberpunk 2077 on PS4 or Xbox One. According to the report, employees are required to label the returned product as “faulty” before shipping it back. to a GameStop store.
As Kotaku points out, this is unusual because GameStop generally only accepts unopened product returns. However, with Cyberpunk 2077, the retailer now accepts returns of copies of the new CD Projekt game on PS4 or Xbox One, even if they have been opened.
GameStop now joins Best Buy as a retailer accepting returns for Cyberpunk 2077. This comes after Microsoft and Sony announced that they would accept returns for digital versions of Cyberpunk 2077 on Xbox One and PS4 respectively, with a “no questions asked. ”.
Cyberpunk 2077 has seen this return policy change due to the state in which it was released on both next-gen consoles. Since the release on December 10, gamers have reported rampant performance issues with the CD Projekt game on PS4 and Xbox One, prompting the developer to publicly apologize and commit to fixing the game with repeated patches and updates on both platforms. Some have criticized Microsoft and Sony’s certification process for allowing the game to be released in such a bug-ridden state, to which the former responded that it will continue to “improve” its certification process in the future.