Amazon takes action against a delivery man who stole a child’s birthday PlayStation 5

What happens when thousands of people are trying to get a console that is largely sold out all over the world? Stories begin to emerge of people doing all kinds of crazy things to get one. That is precisely what is happening with the PlayStation 5, because the stock it has not been enough to cover the great demand. Due to the above, some are even resorting to theft as long as I get the PS5. To who Igamesnews We have already told you about the event in Chile, and now you will know the one in the United Kingdom.

In Eurogamer they collect the story of Jenni Walker, a mother who had bought the PlayStation 5 through Amazon UK. His intention was give it to your son for his 16th birthday

, but his plan was ruined. The package was never delivered, however Walker analyzed the recording from a security camera installed in his own home, thus discovering what really happened.

In the video, which you can play at the bottom, you can see the delivery man delivering several orders. However, when it comes time to deliver the PlayStation 5, the delivery man prefers to return the huge box to the truck. Finally he gets into the vehicle and leaves the place with a console that did not belong to him. When it was clear that a robbery had occurred, the Walkers released the video for Amazon to intervene in the matter.

Amazon driver “delivering” (i.e. scanning then putting back in the van) my son’s PS5 on launch day, which was also his 16th birthday. @bexlectric @SonyUK @AmazonUK @JeffBezos @PlayStationUK #PS5Launch #ps5 #ps5amazon #PlayStation5 #Amazon

pic.twitter.com/B4NMOuldey

— Richard Walker Photo (@dickidub) November 20, 2020

The e-commerce giant, fortunately for those affected, addressed the situation and quickly began to investigate what happened to the order. “Our goal is to make our customers happy, and that has not happened in a small proportion of these orders. We are very sorry and are investigating exactly what happened. We contacted all customers who have had a problem and who reported it to us. so we can fix it, “said an Amazon spokesperson.

The previous statement confirms that they were several people affected by the theft of consoles. And what happened to the delivery man? The Walkers went directly to an Amazon warehouse; When the site manager saw the video, he recognized the employee and indicated that I would be fired

. “Considering that we are in a global pandemic, my situation is not the most important thing we face, but that it happens on my son’s birthday seems incredibly cruel,” the mother said to the Oxford Mail. Amazon, for its part, reported that the delivery man will not deliver orders from his store again.

Unfortunately for the Walkers, Amazon was unable to deliver a new PlayStation 5 due to shortages in the region. In the end the family had to accept a refund of £ 450 and a £ 50 coupon as an apology for what happened. Jim Ryan, CEO of Sony Interactive Entertainment, announced this week that the PlayStation 5 was sold out worldwide. “Everything is absolutely sold,” he said. However, he promised that there will be more units by the end of the year, probably to cover Christmas.

The article Amazon takes action against a delivery man who stole a child’s birthday PlayStation 5 was published on Hypertext.