You may sometimes have tried to download a program or game from Google Play, and find out the app store is missing when trying to unlock This is a common problem, which Google itself collects in the Play Store for help and support websites.
But why this problem? Most of all, How is it solved? Although it can be an annoying problem, luckily it's not too hard to solve and use Google Play as usual.
How to solve the Google Play Store
There are several problems that may arise when trying to use the Google Play Store. Although these errors are sometimes identified by codes that make them searchable and sequential solution, in others we can find them bugs that prevent downloading apps or games, or that just shows blank screen when you open the app, which prevents the content from loading. Usually there are exceptions ways to solve
Clear cache and data from the Play Store
One of the easiest and fastest ways to get rid of many Google Play Store problems is that delete data stored by the app, including cached data.
And this way, they will be removed data that can be corrupted and that will hinder the normal operation of the application. To do this, you just need to follow these steps:
- Open the system settings app and go to the "Applications" section.
- Find the "Google Play Store" app and tap on it.
- Touch the clear cache / data clearance option
- Close the program and use again
In this way, the app will start from scratch -Quiet, you won't lose important data in your Google account or interrupt the functionality of the app-, and in theory it should work normally again.
Check your internet connection
Although it may appear, Google Play problems may be caused by defects in your Internet connection, whether via Wi-Fi or mobile data. Therefore, it may be a good idea to make sure that your mobile phone is properly connected to the network.
Update Google Play to the latest version
While not a common occurrence, it may be the Google Play version installed on your device is some kind of problem
- Open the System Settings application and go to the "Applications" section.
- Select the "See all apps" option and search the Google Store.
- Tap "Uninstall updates" and say "Accept".
- Open Google Play and wait for it to auto-update.
If all goes well, the latest version of the Google Play Store will be automatically installed on the device and everything will work fine.
Restart your mobile phone
As a last resort if the two previous solutions don't work, too Google Play is inactive, you can try Restart device. To do so, on many devices, just press and hold the power button on the phone then touch the "reset" button.
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About Christian Collado
Growth Editor at Andro4all, specializing in SEO. I am studying software development and writing about technology, especially about the Android world and everything related to Google since 2016. You can follow me On Twitter, email me if you have something to tell me, or contact me via my LinkedIn profile.
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