Having problems WhatsApp voice messages? Sending voice notes is very easy but sometimes for many reasons, it may not work well. To Fix there is no miracle strategy always working but there are many basic guidelines you can follow to try to fix the problem. Here we leave you a little basic tutorial for troubleshooting with WhatsApp voice messages.
[[update 19/01/20: {"text": "Refresh: WhatsApp, Facebook and Instagram You seem to have problems in various parts of the world and continue to download pictures, videos and voice notes. More info on Xataka Mobile "}]]
Voice messages don't work: general solutions
If you see the message "Could not complete download, please try again later"or"Can't set voice recording at this time", then you may have a problem with WhatsApp. This may be due to an update that determined WhatsApp or that you have an incorrect setting where it shouldn't exist.
What should be done in these situations? Let's start with the basics. Do you have Internet connection? We understand that. Do you have multimedia volume up? Android has several volume levels that are possible even though the phone itself is good, the volume associated with multimedia memos of voice is lowered and consequently have no sound.
If you logically have already verified it, then we move on to the second primary recommendation. All Android applications allow you to restart them and leave them with the basic configuration. To do this we must go Settings> Applications> WhatsApp> Force stop. Through this we will close the application. After that we should simply try and see if it has been repaired. The same is true for a health reset.
If restart does not work, we will try to clear the cache. To do this we must do the same. We will Settings> Applications> WhatsApp> Storage> Clear cache and clear storage. With this, we will do away with the data that can cause interruptions and problems with voice memos. The same solution is to remove the application and install from Google Play. One final point before proceeding; always recommend and restart mobile after clearing the cache.
Rearrange the language, date or delete folder
If the cache is not working, we should use several solutions that can work for us. Let's see them.
The first case is that it is problematic for language production and spoken language. To do this go to Settings> Languages and check if another one is selected. Back from Speech invention
The date and time of the phone are also important for WhatsApp to work properly. In this case we must check that they were not destroyed by a bad shutdown.
Another possibility is that we have some kind of corrupt file in the WhatsApp Voice Notes folder. So the solution would be to connect the cell phone to the computer again delete the WhatsApp Voice Notes folder. To delete it, nothing happens because when voice memos are active and this folder will be automatically created.
Issues with SD memory
We continue with a very common problem affecting especially older phones. It is possible that sometimes voice memos are stored on a microSD card instead of internal memory. And this could be the reason why they haven't used it since If the microSD card is not working, voice messages can cause problems
We recommend converting a microSD card to another to make sure it is not causing problems. To confirm, you can activate the option from Settings> Storage that internal memory and not the microSD default option. Another possibility is that there is no more space in SD memory, in this case we recommend removing some files to suffice.
This kind of problems with MicroSD are easy to find as WhatsApp error messages tend to show. Say thatdownload failed& # 39; the & # 39;audio not available& # 39; or & # 39;file does not exist& # 39 ;.
Review permissions
Our last compliment check that WhatsApp has the necessary permissions. To do this we need to go to Settings> Applications> WhatsApp> Permissions> Microphone. If possible, we will not be able to send voice notes, or we can receive them.
These have been our tips to try to solve your problems with voice messages. It is also possible that the tactic of zooming a mobile phone to listen to it using a headset doesn't work for you. This is because some cell phones do not have a proximity sensor. Whatever your situation, we leave ideas open so you can comment with everyone on how to fix it.
On Xataka Mobile | How to solve 17 general WhatsApp problems
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